Privacy Policy

Effective: November 24, 2025

Welcome to https://join.expnewdev.com/ and its subdomains, including the websites of eXp World Holdings, Inc. and its global affiliates, and the myeXp mobile application (collectively, the “Sites”).

This Privacy Policy describes how eXp World Holdings, Inc. (“EXPI”) and its subsidiaries (collectively, “eXp,” “we,” “us,” or “our”) collect, use, disclose, and protect your personal information when you access or use the Sites and related services (the “Service”).

This Privacy Policy applies to information collected through the Sites and does not govern Real Estate Services provided under separate brokerage agreements, which are governed by their respective contracts.

This Privacy Policy applies solely to information collected through the Sites and does not govern real estate brokerage services provided by eXp Realty, LLC or its affiliates pursuant to separate brokerage agreements, which are governed by their respective contracts.

1.

Information We Collect

We may collect personal information that you voluntarily provide when you create an account, complete a form, register for certification or membership programs, request information, subscribe to communications, participate in training, or otherwise interact with the Sites. This information may include your name, email address, telephone number, mailing address, brokerage affiliation, licensing details, payment information, and any other information you choose to provide.

We also collect account-related information when you register for or maintain an Account, including login credentials, profile information, membership tier selections, participation records, and platform activity.

In addition, we automatically collect certain technical and usage information when you access the Sites. This may include your IP address, browser type, device information, operating system, referring URLs, pages viewed, time spent on pages, clickstream data, and other analytics information. We may use cookies, tracking technologies, and similar tools to gather this data and improve user experience.

2.

How We Use Your Information

We use the information we collect to operate, maintain, and improve the Sites and Services. This includes creating and managing user accounts, processing memberships and payments, delivering certification and training programs, providing marketing studio services, administering listing syndication tools, responding to inquiries, and sending service-related communications.

We may also use your information to provide promotional materials, event updates, newsletters, and marketing communications. Additionally, we use data to analyze trends, monitor platform performance, enhance user experience, ensure security, comply with legal obligations, and enforce our Terms & Conditions.

We do not sell your personal information to third parties.

3.

Legal Basis for Processing

Where required by applicable law, we process personal information based on your consent, the necessity of processing for the performance of a contract, compliance with legal obligations, or our legitimate business interests in operating and improving our Services.

4.

Sharing and Disclosure of Information

We may share your information with third-party service providers who assist us in operating the Sites and delivering Services, including providers of payment processing, customer relationship management systems, analytics tools, marketing services, hosting infrastructure, and communication platforms. These service providers are contractually obligated to safeguard your information and use it only for authorized purposes.

We may also share information within the EXPI family of companies and affiliated entities operating under the eXp brand to facilitate service delivery and business operations.

We may disclose information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, enforce agreements, prevent fraud, or ensure the safety of our users. In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.

5.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze traffic, personalize content, and improve performance. These technologies help us understand how users interact with the Sites and allow us to deliver relevant content and advertising. You may adjust your browser settings to refuse cookies; however, certain features of the Sites may not function properly if cookies are disabled.

6.

Marketing Communications

By submitting your contact information through the Sites, you consent to receive communications from us, which may include emails, phone calls, and text messages related to our Services, events, promotions, and updates. You may withdraw your consent at any time by using the unsubscribe link in emails, replying “STOP” to text messages, or contacting us directly at privacy@expworldholdings.com . Standard messaging and data rates may apply.

7.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.