Privacy Policy
Effective: November 24, 2025
eXp Realty, LLC and its affiliates (“eXp,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information in connection with the eXp New Homes program, related websites, and services that link to this policy (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with our practices, please do not use the Services. We may update this policy from time to time; the “Effective” date above reflects the latest version.
This policy applies to personal information we process as a business. It does not apply to information processed solely on behalf of our clients where they act as a controller—such situations may be covered by separate notices.
Please read this privacy policy carefully. It explains what information we collect, how we use it, and your choices. If you have questions, contact us using the details provided in our main privacy resources or through your eXp representative.
1. Information We Collect
We may collect identifiers and contact information you provide, such as name, email address, phone number, and professional license details when you register, enroll in programs, request information, or communicate with us.
We also automatically collect certain device and usage information, including IP address, browser type, operating system, pages viewed, and the date and time of visits, through cookies and similar technologies as described in Section 5.
We do not knowingly collect sensitive categories of personal information beyond what you choose to provide or what is necessary to deliver the services you request, and we process such information only as permitted by law and this policy.
2. How We Use Your Information
We use collected information to operate and improve the Services, process enrollments, authenticate users, communicate with you about programs and updates, and respond to inquiries.
We may use information for analytics and product development, to understand how the Services are used, and to enhance security and fraud prevention.
Where permitted, we may send marketing communications about eXp New Homes and related offerings; you may opt out as described in Section 6.
3. Legal Basis for Processing
Depending on your location, we rely on appropriate legal bases such as performance of a contract, legitimate interests (e.g., securing and improving our Services), compliance with legal obligations, and consent where required.
4. Sharing and Disclosure of Information
We may share information with service providers who assist us with hosting, analytics, communications, and other functions, subject to contractual safeguards.
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of eXp, our users, or others.
In connection with a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable notice requirements.
5. Cookies and Tracking Technologies
We and our partners use cookies and similar technologies to remember preferences, analyze traffic, and measure campaign effectiveness. You can control cookies through your browser settings; disabling cookies may affect functionality.
6. Marketing Communications
You may opt out of promotional emails by using the unsubscribe link in those messages or by contacting us as indicated in communications. Operational and transactional messages may continue where necessary.
7. Data Security
We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and protect your account credentials.